Kelpie put my whole business on my phone. I quote on site, the invoice goes out the second the job's done, and the money lands without me chasing it. Game changer for a small team.
Alex Tasseron Hakea Projects · Fairfield, VIC 
Job management software for plumbers.
Quoting, scheduling, invoicing and payments — Kelpie runs your whole plumbing business from one app. Quote the hot water swap at the door, take tap-to-pay on site, and it all syncs to Xero.
No card needed 14 days free
What the crew reckons
Tradies who made the switch.
Real tradies, real businesses — running the whole job out of Kelpie.
Alex Tasseron Hakea Projects · Fairfield, VIC What's slowing plumbers down
You're a gun plumber. The admin's the leak.
Clearing the drain's the easy part. It's the cash flow, the compliance certs and the double data-entry that eat your evenings.
01 • Cash flow that lags the job
You've fronted the hot water unit, the copper and the apprentice's wages — then waited three weeks to get paid for a job you finished ages ago. The money's always a job behind.
02 • Compliance certs everywhere
Certificates of compliance, gas compliance certs, backflow test reports — scattered across the glovebox, three group chats and a folder of photos you can't find when the customer or the water authority asks.
03 • Double-handling every night
Quote it, re-type it as an invoice, then re-type that into the books. Same details, keyed over and over after tea — an hour a night you'll never bill for.
A plumber's day, ran on Kelpie
From the first callout to paid by knock-off.
However the day goes — burst pipes, blocked drains, a hot water swap or a fresh rough-in — it all runs from the one app.
1 Morning · At the door
Quote the hot water swap before you leave.
Price the new unit on the spot from your price book, snap the old one, and send a branded quote the customer can accept from their phone before you've pulled out of the drive.
- Your rates in a price book — hot water units, callout fees and tapware, ready to tap in.
- Photos of the old unit attached so there's no argument later.
- Accepted on the spot — they accept from their phone, and it's a booked job in one tap.
2 Midday · Under the house
Run the day's callouts from one board.
Burst pipes, blocked drains and rough-ins all sit on one board. Tick them off, add photos and notes from site, and the whole crew sees what's next — no group-chat scramble, no end-of-day catch-up.
- Every callout on one board — the day's run at a glance, in order.
- Photos & notes on the job — snapped on site, saved to the job, not lost in a group chat.
- The whole crew sees what's next — no group-chat scramble.
3 Knock-off · Paid
Get paid before you've packed the van.
Mark the job done and the accepted quote becomes a ready-to-send invoice — compliance cert attached, GST and your ABN already on it. Email a payment link or take tap-to-pay on the spot, and it all syncs straight to Xero.
- Compliance cert attached — the paperwork lives with the job, not the glovebox.
- Tap-to-pay built in — card or bank transfer, money in days not weeks.
- Syncs to Xero — GST and your ABN carried across, nothing typed twice.
Built for the way plumbers work
Everything a plumbing business runs on.
Six tools that used to mean a pile of paperwork and a Sunday night — now they're one tap apart.
Kelpie vs ServiceM8
Every feature, every job — one simple plan.
Other apps cap how many jobs you can run each month and keep their best features for pricier plans. Kelpie gives you every feature and as many jobs as you can win, for one simple price per user.
How they stack up
Everything included
ServiceM8 Tiered plans, job caps
Works on any phone — iPhone or Android
Often Apple-first
The full app on mobile
Cut-down on mobile
Every feature included
No per-job caps or limits
Often capped
One simple price per user
Tiered plans
Every feature's included on every seat — no tiers, no per-job caps, no add-ons.
Questions, answered
What plumbers ask before switching.
Yes. Attach certificates of compliance, gas compliance certs, backflow test reports and photos to the job they belong to — so the paperwork lives with the work, not in your glovebox or a lost group chat.
No — duplicate any past job in a tap and it rebuilds with the same line items and details, so a repeat service like an annual backflow test or a hot water service is ready in seconds instead of from scratch.
Yep — Kelpie's the same full app on your phone, tablet and laptop, iPhone or Android. Quote from the van, run the day's callouts on site, send the invoice and take payment — then pick it up on the laptop back home. Everyone gets the full app, not a stripped-back mobile version.
Yes. Import your customers and price-list items from a CSV in a few clicks, so you're not rekeying them one by one — and our team's happy to give you a hand getting set up.
Yes. Kelpie runs your quoting, jobs, invoicing and payments, then syncs every invoice to Xero — GST and your ABN carried across, so nothing's typed twice and your BAS stays organised for the next tax period.
Keep Xero — it's great at the books. But Xero doesn't quote a hot water swap on someone's doorstep, schedule your crew, run the callout in the field or take payment on site. That's everything before the money hits your accounts — and it's exactly what Kelpie does. Then it syncs straight to Xero, so the numbers land without you typing them twice.
It is. ABN and GST are built into every invoice, your compliance certs live on the job, and it works with Australian accounting software and your accountant. It speaks tradie out of the box.
14 days free No card needed
Run your plumbing business from one login.
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